In any sales process it is imperative for a sales guy to send a proposal to a customer. Email is the most sought after media for sending the proposal. Isn't it? Next step is to call customer and take his input on sent proposal. However, many a times customer says that he hasn't seen the proposal and the sales guy has to wait until customer opens up his inbox and see it. Unfortunately he doesn't have a Whatsapp like feature in your email which could tell you when your customer opened his email.

Travel agencies like yours must be facing similar situation everyday wherein traveler says that he hasn't seen your quote and will update on next step once he has gone through it. Therefore we have built a tool for you in HOOK using which you can know when your customer opened/clicked the email sent by you. It is not limited to only proposal/quote mail. Every mail you sent through hook will be tracked and we will let you know if customer has opened/clicked your mail. You can know the following when you:

1. Send email to traveler

2. Traveler opened your email

3. Traveler clicked your email

4. Traveler replied to your email

Besides this we have also created a dashboard where you can see the status of all the emails you have sent through HOOK. You can go to the dashboard once you are logged in your HOOK account.

Send your thumbs up at hook@hellotravel.com