No CRM is complete until it allows its user to interact with his customer on platform itself. We understand this well and have created a way for you to send email directly to your travelers via HOOK. No setup is required from your end and you can instantly send your quotes to travelers via HOOK. Icing on the cake is you can reply back a traveler through your email account itself. HOOK will record your messages against a lead in your account.

How to send emails via HOOK

1. Open the detail page of a lead id.

2. Click on 'Compose Mail' button

How to send emails via HOOK

3. Compose box will open using which you can compose your email

How to send emails via HOOK

4. Edit your mail using basic editing tools.

Note: you can also add your signature by default in all your emails. Customize your signature. Did I just forgot to mention that you can also add your package in your email with one click? Use 'Add Template' button.

Read more: how to create signature on HOOK

5. Click 'Send' button once you are finished composing your email.

Frequently Asked Questions:

Q1. How do I get to know when a traveler replies on my email?

A1. When traveler replies you will get the email, which you can reply as you normally do, in your mailbox . You don't have to come to HOOK every time to check the reply; HOOK will record all your communications automatically against a lead once it's started from it.

Q2. Is Hellotravel reading my emails?

A2. All emails sent through HOOK are totally private and personal to you. We will never read them.